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MILITARY GRADE BULLETPROOF BACKPACKS AND JACKETS FOR EVERYDAY WEAR

The Self Defense Company Bodyguard Personal Armor Return Policy and Guarantee 

Jackets and Backpacks

You have 30 days after you receive the item to return it for a refund or size exchange. 

You must email customerservice@theselfdefenseco.com 

Return postage is at the customer’s expense. You may be charged a restocking fee if the item is damaged or dirty and not in 100% condition.

Armor Plates

The return of armor plates is at your own risk due to the nature composite material. Plates may be internally damaged if not shipped or transported correctly. If you return plates that are packed improperly you will not receive a refund. 

Manufacturer Defects

Up to 90 days of purchase under normal usage. This does not include damage due to rips, tears or breakage of backpack clips. This includes seams or velcro fasteners coming loose. If you return an item that looks damaged you will be notified and you we will return the item to you.

The Self Defense Company has a right to replace any damaged or defective items.

Damage in shipping

If your package is damaged please immediately get a note from the shipper, take pictures of the package, the damaged item and email them to customerservice@theselfdefenseco.com for an exchange. In this case we will issue a priority mail return label for a large priority box from the US post office. 

International Orders

The Self Defense Company can only ship orders to certain countries. This is subject to change based on export laws. If you want to see if we can ship to your country email customerservice@theselfdefenseco.com

Duties, Taxes and Fees

The Self Defense Company is not responsible for any duties, taxes or fees. This is the responsibility of the customer.

All returns are shipped at the customer’s expense.