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All clothing is made to order – NO ORDER MAY BE CANCELLED AFTER IT IS PLACE because all clothing is custom made to order. Normal delivery is in STOCK to 3 weeks.
NIJ Ballistic Certification lasts 5 years (industry maximum).
You may cancel up to 72 hours after you order (7 days a week). However, if your order is already shipped you will be responsible for returning the order for a refund minus the shipping cost to you.
To cancel just send an email to [email protected]. Include your name and order number.
You may exchange wrong sizes or manufacturer’s defects at no penalty to you by emailing [email protected]
There are NO REFUNDS or RETURNS on custom-made to fit products.
You the customer take full responsibility if you misuse this product and test it outside of an NIJ-certified facility.
You may be seriously INJURED or KILLED if you misuse this product.
Customer assumes ALL risk and responsibility and the Self Defense Company, The Bodyguard Brand its suppliers and distributors shall be held harmless if this product were to fail in real-world conditions.
Level 3A certification is HERE
Level 2A Certification is HERE (note: the level 2A is actually rated HIGHER at Level 2)
To learn more about ballistic ratings download this guide HERE
Returns are at the customer’s expense.
There may be a restocking fee depending on the condition of the item.
If the item is damaged in any way you will not receive a refund and we will return the item back to you.
DAMAGED PRODUCTS due to shipping.
If your item is damaged in shipping you must supply an acknowledgment from the shipping company, images of the box, and the damaged item to [email protected].
If any hardware is damaged (buckles. clips, ladder buckles) we will send you a direct replacement.
Issues like faulty zippers, ripped material and busted seams will be replaced after original item is returned.
THERE ARE NO RETURNS ON BALLISTIC PLATES – all sales are final since they can get damaged if shipped improperly.
Please email [email protected]
We will issue you an RA (RETURN AUTHORIZATION NUMBER).
You then have up to 1 week to return it after you receive your RA.
This will be noted on the postmark date.
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This backpack is totally awesome, just like I always wanted!
Backpack works just as shown…I can even carry more than expected. Great product.
Very satisfied. Item is as described 👌, I am pleased with the product.
You have to take enough risks in life, this shouldn’t be one of them. Try you Bodyguard for 30 days and if you aren’t happy just send us an email and we’ll refund your order upon it’s return.